Terms of Service
Last updated: Today
Welcome to Aussie Haven Melbourne.
These Terms of Service govern your use of aussiehaven-melbourne.com and any purchases made through our website.
By accessing our website or placing an order, you agree to these Terms of Service.
Website Use
By using our website, you confirm that you are at least the legal age of majority in your place of residence, or that you have permission from a parent or legal guardian to use this website.
You agree not to use our website or products for any unlawful or unauthorised purpose.
Product Information
We make every effort to ensure that our product descriptions, images, colours, sizing and other information are as accurate as possible.
Please note that colours may appear differently depending on your screen, device settings and lighting conditions.
We reserve the right to update product information, descriptions and pricing at any time without prior notice.
Pricing
All prices displayed on our website are subject to change without notice.
Although we aim for complete accuracy, pricing, availability or product description errors may occasionally occur.
If an obvious error affects your order, we may contact you to correct the issue or cancel the order and provide a full refund.
Orders
By placing an order, you confirm that all information provided is complete and accurate.
After your purchase, you will receive an order confirmation email.
Receiving an order confirmation does not guarantee acceptance of your order. Orders may be declined due to payment issues, stock availability, incorrect information, pricing errors or suspected fraudulent activity.
Order Refusal or Cancellation
We reserve the right to refuse, limit or cancel any order where reasonably necessary.
This may include situations involving:
- Incorrect customer information
- Payment verification issues
- Suspected fraud
- Product availability limitations
- Pricing or listing errors
- Unusual purchasing behaviour
If an order is cancelled after payment has been received, the full amount will be refunded to the original payment method.
Shipping
Delivery timeframes are estimates only.
Please refer to our Shipping Policy for detailed information regarding order processing, shipping times and direct supplier fulfilment.
Some products may be shipped directly from our trusted suppliers, including suppliers located outside Australia.
Returns and Refunds
Returns and refunds are handled in accordance with our Returns & Refund Policy.
Nothing in these Terms of Service limits or excludes your rights under the Australian Consumer Law.
Payment
We accept secure payment methods available during checkout.
These may include:
- Credit and debit cards
- Apple Pay
- Google Pay
- Shop Pay
- Other payment methods displayed at checkout
By completing your purchase, you confirm that you are authorised to use the selected payment method.
Account Information
You agree to provide accurate, complete and up-to-date billing, shipping and account information for every purchase.
If you create an account with us, you are responsible for keeping your login details secure.
Intellectual Property
All content available on aussiehaven-melbourne.com, including text, images, graphics, logos, product descriptions, website design and other materials, is owned by Aussie Haven Melbourne or its licensors.
No content may be copied, reproduced, distributed or used without our prior written permission.
Prohibited Activities
You agree not to use our website to:
- Break any applicable laws or regulations
- Infringe intellectual property rights
- Upload viruses, malware or harmful software
- Collect personal information belonging to others
- Interfere with the security or operation of our website
- Provide false, misleading or fraudulent information
Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies or practices of external websites.
Accessing third-party websites is entirely at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Aussie Haven Melbourne is not liable for any indirect, incidental, consequential or special damages arising from the use of our website, products or services.
Nothing in these Terms excludes any consumer rights that cannot legally be excluded under the Australian Consumer Law.
Indemnification
You agree to indemnify and hold Aussie Haven Melbourne harmless from any claims, losses, damages or expenses arising from your breach of these Terms of Service or any violation of applicable laws or third-party rights.
Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be published on this page.
Your continued use of aussiehaven-melbourne.com after any updates means you accept the revised Terms of Service.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Aussie Haven Melbourne
Email: info@aussiehaven.com
Website: aussiehaven-melbourne.com